UK Deliveries - £2.95, for orders under £25.00 or FREE DELIVERY over £25.00
We aim to pick, pack and dispatch all orders within 1 working day. Delivery will normally be received within 3-5 working days or quicker, from order (excluding any special orders and Bank Holidays).
All Orders under £25 are predominately sent by Royal Mail 1st class, this is not a tracked service, if you know that you will not be in to receive a parcel, please advise at time of order where your Postman can leave a parcel.
Orders between £25 - £50 are sent via the Post Office or APC Couriers
Orders over £50 are sent via APC Couriers for UK Mainland Postcodes. For Scottish Highlands, Northern Ireland, Channel Islands, Isle of Man and Isle of Wight a different courier may be used.
Deliveries on all UK (including Channel Islands, Northern Ireland, Scottish Highlands) orders over £25 are delivered free. The free delivery offer will be applied automatically at the checkout.
Next Day Delivery - £7.95 or FREE NEXT DAY DELIVERY over £50.00
Next working day by APC courier service, within a 2-hour delivery window (you will be notified of this by text or email), delivery 08:00-18:00 Monday-Friday.
Place your order before 2pm Mon-Thurs and your order will be delivered the next working day. Orders placed after 2pm on Thursday will be processed on Friday and delivered on Monday. Orders placed after 2pm on Friday, Saturday or Sunday will be processed on Monday and delivered on Tuesday. Delivery provided by APC. UK mainland postcodes only (excludes Channel Islands, Northern Ireland, Scottish Highlands).
European Deliveries - £8.95 or Free European delivery on all orders over £150.00
Deliveries to European countries is either by Royal Mail or a Courier Service, and delivery charges are £8.95. We can ship all items to Europe. Free European delivery on all orders over £150.00
PLEASE NOTE - A signature may be required to confirm receipt of certain deliveries, ie Toy Baskets.
International deliveries - excluding Toy Baskets and Bean Bags
America / Canada - £18.95 or £9.95 for orders over £150.00 or Free for orders over £200.00
Rest of World - £19.95 or Free for orders over £200.00
For International deliveries (excluding Europe) there may be an additional small import tax which is required on acceptance of goods and is payable by you. This tax is out of our control and not charged by us, but directly by your countries customs and excise. Please provide a mobile contact number that we can pass to the shipping agents for delivery purposes.
If you would like to buy only small items with little weight please contact us firstname.lastname@example.org for an individual lower shipping cost .
We can ship Raffia Toy Baskets to the USA, the Middle East and some other countries, please email email@example.com for a quote.
For Customers wishing to ship to:
China, Hong Kong, Singapore, Japan
Several of our customers from the above countries use the following company (we are not associated with this company) to ship purchases from the UK, http://www.buyandship.today/en/ with this company you set up an account and accept their Terms and Conditions, we then ship to their UK distribution centre (Free shipping UK shipping from us to them on all order over £25.00) and they then ship to you.
The country I am ordering from is not listed, what should I do?
We may be unable to deliver to your country or may have to offer different delivery charges than those currently listed. Please e-mail us at firstname.lastname@example.org with details of your order and delivery address and we will get back to you as soon as possible explaining whether or not we are able to proceed with your order.Packaging
At Vibrant Home, we think packaging is an important part of shopping, but we also believe in recycling the packaging that is used. You can reuse all the colourful tissue paper and cellophane in our parcels to wrap your gifts or be creative and use in the art box, and cardboard boxes are always useful.
All the bubble wrap and foam chips that we use, are recycled from our suppliers and where possible we reuse the boxes (I hope you don't mind).
For our full terms & conditions please <click here>